Frequently Asked Questions
Find your answer to common questions regarding requirements, certification, policies, and more.
Feel free to contact us using the form below if you can’t find what you’re looking for.
Why Us?
Why take your courses?
Collectively our group of professional casino dealers and supervisors have more than 250 years of experience. Over the last 10 years, we have trained and provided job placement opportunities for more than 7500 students.
What do you offer?
Following completion of courses provided by our accredited and licensed trade school, we will provide you with a certificate showing your completion of our course.
What are the advantages of attending courses online?
Learn at your own pace on your own time wherever you have a screen, no hassle.
Is this a legitimate educational provider?
We are a licensed trade school and have been educating dealers for the past 10 years.
What kind of education and experience do faculty members have?
Combined, our instructors have 250+ years in the gaming industry. Each of our lead instructors has over 25 years of experience working in casinos.
Courses
Will I be able to see my activity on the LMS?
There is a progress bar that can be viewed as you advance through a course.
How can this certification help me get an internship or a job?
A certification proves to casinos that you have expertise and knowledge in a game. Some casinos may still ask you to pass a live or in-person audition on top of this to show technique. Our course not only shows game theory but how casinos expect you to manage your table.
What is the last day I can enroll in courses through this program?
The courses are self-paced so stop whenever and attend whenever. We offer unlimited access for the life of our platform. As long as our site exists, you will have access to your course.
How long do I have to complete courses I’m taking through this platform?
You have as long as our site exists. Take your time, smell the roses. We plan on being around a long time.
What is the offering?
We offer a Certificate of Completion for Casino Table Games written, produced, and delivered by our team here in Las Vegas, Nevada.
Which course is right for me?
Depends on your interest! If you’re new to dealing, we would suggest a simpler game like Blackjack or Baccarat. For more experienced dealers or those looking to expand their arsenal of games, advanced courses like Craps or Single-Zero Roulette can amplify your table game technique.
What happens if I fall behind?
Impossible. Everything is self-paced ☺.
Do I have to start my LMS course at a certain time? And How long do I have to complete it?
Once you enter the course the timing is all up to you. You choose how many hours a week to spend without any specific due dates or completion deadlines.
Is there any way to preview the courses?
You can preview the first chapter of each course. Look out for the “Free” tag next to a lesson and experience a lesson without providing any payment information.
What if I don’t like the course that I purchased?
Unfortunately, there are no refunds or swaps since all the information is digitally obtained.
Where can I go for help?
We have an email service that we can personally attend to all your needs. We also have a community forum where you can discuss a course with other students.
Can I reuse lessons & topics across multiple courses?
Yes, some of the instances of the material can be applied to other courses. However, since each game has its nuances, the way information is delivered will most likely be different across courses.
How do assignments differ from each course?
As each game has a different format, the assignments will tailor to how each game is presented.
How does the grading system work?
There is no A-F grading system, it’s either “Pass” or “Still Learning”.
Can I take multiple courses at once?
Yes.
I want to take advanced courses. Is this possible?
Yes, we will have courses for advanced students wanting to learn Single Zero Roulette and Crapless Craps.
Is financial aid available?
Unfortunately not at this time, but we do offer payment plans VIA Affirm.
Certificates
What are the requirements for a Certificate?
You’ll receive your certificate as soon as you complete the course, which involves completing each lesson and passing each quiz/assignment.
How can I keep Access to my certificate after I graduate?
All certificates are downloadable.
How long would it take on average to earn my certificate?
Interacting with our Blackjack course on a part-time basis should take the average person about 2 weeks. You can dedicate more time and potentially pass in under a few days, but we would recommend taking your time to practice each section. Other courses will take more or less time based on the number of viewable hours and quizzes.
Requirements
How do I know if I am eligible?
As our platform is entirely educational, everyone is eligible to sign up.
Are there any additional requirements I should be aware of for completing courses?
Basic math skills (counting, basic operations), color discernment, and basic English are recommended.
What is the admissions process for the LMS?
Pay and enter. That’s it!
Can I enroll though I have a criminal background?
Yes, we do not process background checks for students. However, please keep in note that each state and casino has different requirements for jobs in the gaming industry.. Contact your local state gaming regulators for more information when seeking for a job.
What is the minimum requirement for English Proficiencies?
A basic understanding. Please keep in mind that currently our courses are only offered in English.
Any age requirements?
There are no age requirements to sign up for our platform. However, if you intend to be a live dealer, check your state laws for the age requirement in the gaming industry.
Do I need to have a high school diploma?
No diploma is necessary to sign up. However, to be a live dealer, at least a high school diploma/GED is preferred.
What type of computer do I need?
Any device with an internet connection that can access our website.
When do I have to be online for class?
Anytime, it’s at your own pace. We may offer live, streamed classes but these will be advertised on the site for set times.
Extra
Do you offer corporate training?
Yes, we have bulk licensing deals, please contact us directly for more information.
How do I know if the LMS is right for me?
Using this platform is a great way to determine if you are interested in being a dealer. Our courses lay a solid foundation of understanding and engagement when it comes to being a Las Vegas Casino Dealer.
Will I need to move to Las Vegas?
Only if you want to experience the pinnacle of the gaming industry!
I am a new student. How do I get a login?
Registration is free. There are some free areas of the website that only require that you register. Each course is paid for separately.
Do you accept international students?
Yes, we do.
What happens if I have a technical problem?
Reach out to us at support@dealers.school or fill out the form below.
Course Policies
What terms am I agreeing to when I sign up as a learner?
Only that you will not share the content on third-party programs or deprive others of their opportunity to be here in a positive space.
What is your refund policy?
Since all of our content is digital, we unfortunately cannot provide refunds.
Do you offer installment plans? What are the terms?
We use Affirm as our installment plan system term will be provided based on Affirm’s policy.
How do I apply for an installment plan?
Check out Affirm when paying using Stripe.
Site Policies
These are links to our site policies:
Cookie Policy
Privacy Policy
Refund Policy